Shipping & Handling

 

SHIPPING

Our orders take 2-5 days to process and ship. You will receive an email with a tracking number once your order is in the mail.

We do not currently ship outside of the USA.

Orders under $300 are shipped via USPS Priority Mail for a flat rate of $10 per order.
Orders between $300-$500 are shipped with a flat rate of $20.
Orders above $500 are shipped with a flat rate of $30.

If you would like to additionally purchase insurance for any order or prefer a different method of shipment other than the USPS please email us.

 

RETURNS

All sales of pipes are final. We do not accept returns of our ceramic pipes with the exception of the unlikely case that a pipe arrives to you damaged. If this has happened please contact us within two days of delivery with a photograph of the item at info@valarae.com

 

THANK YOU!